Category: communication

I happen to go to a coffee shop every weekend and while sometimes, there are new options to try in the neighborhood, I keep on returning to the same one. It is not only that the coffee is great, but I am also impressed with the staff. They always have a smile on their face & greet their customers well, mostly they ask me if I’d like my regular – a iced americano or would try something new even before I place the order. And as a customer, a regular one at that, it makes me happy and wanting to come back.  
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Leadership in the Age of Post-Truth

Leadership has acquired interesting dimensions in this era of post-truth where public opinions are shaped more by subjective perceptions than by objective realities.

The Oxford dictionary defines post-truth as an adjective ‘relating to or denoting circumstances in which objective facts are less influential in shaping public opinion than appeals to emotion and personal belief’.

In this brave new world the distinction between truth and falsehood often gets blurred; between black and white there are ample shades of gray.

Thus, we find leaders making assertions, which are not absolute truths, but too benign to be termed lies either. Brexit and the US elections 2016 are burning examples of alternative facts impacting the masses and shaping the future of nations.